The Operational Risk Control Testing Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The ind

The Business Risk Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The individual is responsi

The Operational Risk Control Testing Lead position may be an individual contributor or may function as a team leader of a small group responsible for assessing the operational risk of their business unit. This position provides insight and direction relative to gaps in controls along with regular reporting to management reflecting trends, strengths and weaknesses. The ind

Perform compliance testing across multiple regulations within the Retail line of business; (i.e., RESPA, FLOOD, Truth in Lending, UDAAP, Truth in Saving, Electronic Fund Transfer, Funds Availability). Independently manage assigned testing engagements which includes performing walkthroughs, creating test scripts, execution, issue vetting, drafting final reports, and report

Responsible for overall leadership and management responsibilty for National Banking Center Sales and Service Responsibility for overall development and leadership of all retail banking activities nationally. This includes responsibility for currently, 400 Banking Centers located in Michigan, California, Texas, Florida and Arizona. These banking centers represent nearly 2

Market Pricing & Benchmarking Perform market driven job analysis and evaluations of positions using various resources and provide recommendations to HR business partners and business leadership. Regularly conduct market reviews of assigned groups to determine market competitiveness and internal equity. Annual Compensation Programs Assist in the participation of annual sal

Customer Relationship Activities Service, execute and impact the customer relationship activities for the attraction, expansion, and retention of business customers. Provide effective customer onboarding and engagement by routinely strengthening new and current customer relationships, introducing new and existing customers to Comerica's products and services, and addressi

Administrative Duties Managing complex calendars, coordination of appointments, meetings, and travel, as well as extensive rescheduling. Anticipating travel needs of executive and coordinating complex travel arrangements. Interacts with other administrative staff, senior managers, customers, and/or visitors and communicates on management's behalf as required. Develops mee

Creative Asset Management Coordinate the development of customer facing promotional messaging creative assets (i.e., Comerica.com, web banking, customer portals, banking centers, merchandising, marketing TVs, etc.) Gathering information for creative briefs with clear implementation instructions for activation of customer facing promotional messaging (i.e., social sites, w

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Understand the change management risk lifecycle and the relationship between other risk management functions (i.e., RCSA, Issues Management, etc.). Solid knowledge of process, risks and controls including experience creating data flow diagrams and process maps. Prior program/project management and/or audit experience is a plus. Serve as the primary point of contact for bu

During the program, participants will have the opportunity to Develop strong working relationships with all levels of colleagues including senior leadership Participate in projects, journeys, and operational activities Identify, evaluate, and determine areas of risk and mitigation tactics Identify and recommend enhancements to existing processes/procedures Present rotatio

Retail Distribution Strategy and Governance Analyze existing national banking center footprint of approximately 400 locations, identifying opportunities to optimize business performance and customer experience. Recommend potential banking center expansion, relocation, consolidation, and closure in coordination with ATM/ITM placement and digital/phone capabilities. Evaluat

Draft commercial loan documentation (i.e. promissory notes, loan agreements, security agreements, guaranty agreements, mortgages/deeds of trust and related documents), and assist in creating and maintaining standard legal forms. Provide transactional support, advice and counsel on commercial lending and other transactional matters. Provide legal advice to business units r

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation